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MERCHANT POLICY Private Policy
D&D Appliance Parts does not or will not willingly sell , trade , or use our Customers Contact Information or Credit Information for any purpose other than the Business Between D&D and that Customer!
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Shipping Limits:
D&D Appliance Parts ships to USA Only.
We ship via UPS - FedEx - USPS.
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Customer Guarantee:
You can be assured that D&D Appliance Parts Sells Only New Parts! That is why we Cannot & Do-Not Refund used or installed parts!
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PART(S) RETURN FOR REFUND INFO: Before 15 Days:
Part(s) Returned Within 15 Days of Date of Shipment To Customer.
You can return any Un-Used - Un-Installed - Un-Opened part (In Original Packaging) within 15 days from invoice date for a refund (excluding 6% of Total for Transaction Fees and our Shipping & Handling costs) Minimum charge $5.00. A 20% Restocking Fee will apply along with our shipping & handling costs if a similar part is not reordered. Between 16-30 Days:
You can return any Un-Used - Un-Installed - Un-Opened part (In Original Packaging) within 16 to 30 days From Date of Shipment To Customer for a refund (excluding 10% of Total for Transaction Fees and our Shipping & Handling costs) Minimum charge $5.00. A 30% Restocking Fee will apply along with our shipping & handling costs if a similar part is not reordered.
Our Mailing and UPS - FED-EX Address is Below. Ship Via USPS:
D&D Appliance Parts
P.O. Box 490
Ft. Ogden, FL 34267 Ship Via UPS / Fed-Ex:
D&D Appliance Parts
6221 Marlympia Way Unit 143
Punta Gorda, FL 33950 Sorry, No Part(s) Returns Will Be Accepted After 30 days From Date of Shipment To Customer. WARRANTY REPLACEMENT ONLY!! (See Below).
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NON-REFUNDABLE PARTS:
Electrical Parts (Including Ice Makers & Water Valves) , Gas Parts, Special Order Parts are Not Refundable! WARRANTY REPLACEMENT ONLY!! (See Below)
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WATER FILTER / ACCESSORIES NOTE:
As of January 1st. 2006, Water Filters Are Now Classified As An Accessory Part Which Means:
The Manufacturer's DO NOT ACCEPT Warranty Claims For Water Filters And Other Accessory Parts.
WE CANNOT ACCEPT Returns on Used - Installed or Opened Water Filters and Accessory Parts.
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PART(S) RETURN FOR WARRANTY REPLACEMENT:
This is When:
Part(s) Have Failed As Per Manufacturer Warranty!
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WARRANTY LIMITS Per Brand: GE - 1 Year From Date of Shipment To Customer.
WHIRLPOOL - 90 Days From Date of Shipment To Customer.
MAYTAG - 90 Days From Date of Shipment To Customer.
FRIGIDAIRE - 90 Days From Date of Shipment To Customer.
ALL OTHER BRANDS - 90 Days From Date of Shipment To Customer.
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INSTRUCTIONS FOR WARRANTY REPLACEMENT:
1.) Pack the Warranty Part for shipment.
2.) Include a Copy of the Packing Slip that Came with the Part.
3.) Include a Note with Your Return that has:
a) Your Name
b) Daytime Phone
c) Model Number of Appliance
d) Serial Number of Appliance
e) Include a Check or Money Order for Return Shipping. ($9.95)
4.) Customer is Responsible for Shipping Costs To and From Us.
5.) Our Mailing and UPS - FED-EX Address is Below. Ship Via USPS:
D&D Appliance Parts
P.O. Box 490
Ft. Ogden, FL 34267 Ship Via UPS / Fed-Ex:
D&D Appliance Parts
6221 Marlympia Way Unit 143
Punta Gorda, FL 33950
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Parts Damaged In Transit:
If You Receive a Part(s) that has been Damaged in Transit:
1.) Immediately Contact the Shipping Company (UPS, Fed-Ex, USPS) with Your Information.
2.) Contact Us via Phone 9am-1pm Eastern Time (Have your order information on hand)
3.) Once the Damage Claim Process has been Started, Another Part(s) Will be Shipped to You.
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WE CANNOT ACCEPT ANY PART THAT HAS BEEN INSTALLED, ATTACHED, OR USED!!
RETURNS:
We Do Not Accept Returns:
1.) For Parts Damaged By The Customer.
2.) Shipped to us By The Customer (that have been damaged in transit to us!)
Customer is Responsible For item(s) Once they Receive them from us!
INSURE YOUR RETURNS AND PACK THEM ACCORDINGLY!
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Payment Options:
D&D Appliance Parts gladly accepts Mastercard , Visa and American Express Credit Cards with our secure on-line shopping cart.
We also accept PayPal For Customers With a PayPal Account.
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How to order:
Online Orders: http://www.ddapplianceparts.com
Send Checks or Money Orders to: D&D Appliance Parts
P.O. Box 490
Ft. Ogden, FL 34267
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Sorry, We Do Not Accept C.O.D. Orders!
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PRICING & AVAILABILITY
IN THE EVENT THAT A PART(S) IS ORDERED, & THE LISTED PRICE OF A PART(S) HAS CHANGED OR ON BACK-ORDER, WE WILL NOTIFY YOU (CUSTOMER) VIA PHONE PRIOR TO PROCESSING YOUR ORDER!
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PRICES SUBJECT TO CHANGE WITHOUT NOTICE!
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Use of this site does not constitute the right to purchase from us, nor do we consider ourselves obligated to sell.
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D&D Appliance Parts does not accept any liability for any information - or - missed information obtained from this website.
Part descriptions - Pictures & Prices on this website are believed to be accurate at the time they were placed on the website.
Changes may be made at any time without prior notice.
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